Chatbase is a platform for building and deploying AI support agents that handle customer service end‑to‑end, from answering questions and taking actions in external systems to escalating to humans and providing analytics. It’s designed for simplicity, integrates with tools like Stripe, Salesforce, Zendesk, Slack and WhatsApp, and offers enterprise‑grade security (SOC 2 Type II, GDPR).
MRR (USD)
TRAILING 30D REVENUE
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LIFETIME REVENUE
TARGET CUSTOMER
B2B companies and support teams—from SMBs to enterprise—seeking AI customer service agents that integrate with existing systems (CRMs, billing, messaging) and workflows; developers who need APIs/SDKs to embed support into their products.
TIMELINE
- Initial launch (Chat with PDFs) — February 4, 2023 →
Launched Chatbase as a basic 'chat with PDFs' app and began building in public.
- Crossed $3M ARR — February 19, 2024 →
One year post‑launch, Chatbase hit $3M ARR.
- Team accounts + large migration — May 20, 2024 →
Released team accounts and migrated 300k+ users to the new model.
- New Chatbase platform (AI agents) GA — February 4, 2025 →
Relaunched the platform, evolving from simple chatbots to AI support agents.
- SOC 2 Type II compliance — February 23, 2025 →
Achieved SOC 2 Type II, signaling enterprise readiness.
- Stripe customer actions + >$500k MRR milestone — April 15, 2025 →
Shipped Stripe actions (e.g., get_subscriptions/get_invoices) and reached ~$503k MRR.
TECH STACK
Next.js + Vercel (Vercel AI SDK); Supabase for backend/data; Stripe for billing/actions; LangChain for agents/memory; model providers: OpenAI (incl. Realtime API), Anthropic Claude, Google Gemini, Grok 3; integrations via Zapier, Cal.com; channels: Slack, WhatsApp, Messenger; webhooks and cron jobs for analytics/retention.
LATEST USERS
USERS CHANGE
FINANCIALS
- expense — $80,000 USD · as of August 26, 2025 We’re spending around $80k/month on paid ads at @chatbase .
- revenue — $614,300 USD · as of June 1, 2025 I made $614,300 in May 2025 @chatbase — $614,300
TRACTION
- customers — 9000 count · as of September 26, 2025 9000+ businesses trust Chatbase
- users — 470000 count · as of December 30, 2024 added 470k users
- customers — 8000 count · as of December 2, 2024 over 8K businesses are now using http:// Chatbase.co
FOUNDERS
Bootstrapped, solo‑founded Chatbase while still a university student; initially launched as a "chat with PDFs" tool, then expanded into AI customer support and lead generation; builds in public, moved toward enterprise with SOC 2 and integrations; relocated time in SF to scale.
PRODUCT–FOUNDER FIT
Yasser launched Chatbase as a simple RAG PDF chatbot, then pivoted to a complete AI support agent platform as he saw demand for customer support, lead gen, and website‑embedded GPTs. He emphasizes product‑led growth, shipping fast, and building practical agent capabilities with strong integrations.